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Email Troubleshooting
  • What is my SMTP and POP3 server name?

  • If you are using a subdomain, then your mail server is "server".hostignition.... more

  • How do I receive email?

  • Every hosting has one main mailbox. That mailbox receives e-mail at the address "username@yourdomain... more

  • My corporate Firewall blocks port 2096, how can I access my mail through webmail?

  • You could use to access your email through port 80. If you want to... more

  • My ISP blocks port 25. How do I use your SMTP server?

  • Our SMTP also operates on port 26. Please use that in your email client settings.... more

  • I am having trouble logging in to my email account.

  • Make sure that you have entered the correct password, and make sure that the username (Account Name)... more

  • Outlook Error 0x800ccc0f: Connection to the Server Was Interrupted

  • Your ISP may be blocking the email from sending out of their network without using their server. Ple... more

  • How do I access webmail?

  • If you know your server name, the URL to webmail is: http://|server name| ... more

  • How many emails can I send per hour?

  • To protect server from spammer and reduce unnecessary overload to the server, we have limited 300 em... more

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