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Q: What is your late payment and non-payment policy?
We practice very strict billing policies, and we do not tolerate non-payments. If we do not receive full payment within 10 days after the due date, your account will be suspended until payment is received. Your account will be terminated if the balance remains unpaid for another 10 days. Furthermore, there will be a $20.00 reactivation charge for every unsuspension of account.
If you would like to cancel your account, please submit a support ticket. Please note that you need to contact us 10 days before invoice or the invoice will be billed.
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